Gaya APA

Brinkman, R. (2003). Dealing With Difficult People : 24 Lessons For Bringing Out The Best In Everyone (The Employee Handbook For Enhancing Corporate Performance) (Cet.1). New York: Mc Graw Hill Book Co..

Gaya MLA

Brinkman, Rick. "Dealing With Difficult People : 24 Lessons For Bringing Out The Best In Everyone (The Employee Handbook For Enhancing Corporate Performance)". Cet.1 New York: Mc Graw Hill Book Co., 2003. Fisip-Psikologi.